Returns & Exchanges
At ThirtyTwo, we stand behind our high-performance snowboard gear and want to ensure you have the perfect fit for your next session. If you are not 100% satisfied with your purchase, you can return your unworn items within 30 days of the delivery date.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Gear
Place the items in their original packaging with all tags attached, ensuring boots are in their original box and protected by an outer shipping carton.
Attach Shipping Label
Download and print the prepaid return shipping label provided by the portal and securely affix it to the outside of your package.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing